Patient Reviews | 5-Star Ratings
cognitive hearing center logo header
hearing loss & tinnitus consultation

Restore Hearing Clarity, Reduce Tinnitus, and
Improve Cognitive Function with Hearing Treatment

Folsom Office

Placerville Office

cognitive hearing centers header
hearing loss & tinnitus treatment consultation

Restore Hearing Clarity, Reduce Tinnitus, and Improve Cognitive Function with Hearing Treatment

Folsom Office

Placerville Office

hearder logo
schedule hearing consultation

Restore Hearing Clarity, Reduce Tinnitus, and
Improve Cognitive Function with Hearing Treatment

Folsom Office

Placerville Office

Patient Reviews

Join the 10,000 Lives Transformed With Hearing Care & Treatment at Cognitive Hearing Centers

With over 10,000 patients helped since 1989, we have received numerous patient reviews praising our friendly atmosphere, compassionate team members, and state-of-the-art hearing rehabilitation. Take a look at what our patients have to say about their experiences at Cognitive Hearing Centers!

“On my 3rd set of hearing aids and Bill, Janet and Jolee are tremendous at what they do. I’ve had cheap aids dispensed years ago with no follow-up or re-calibration! Bill’s main concerns are proper diagnostics, proper fitting, fine-tuning and follow up and education. Any new HA user needs to re-learn how to hear again! This is not a gimmick! Believe me, I’ve experienced both methods and Bill’s techniques are crucial.

Bill’s Foundation is designed to assist Vets and others with hearing assistance, with limited incomes.

Janet keeps the place running smoothly, and is very knowledgeable regarding cleaning and upkeep of the devices.

You don’t necessarily have to spend 5-8 grand on hearing aids! Placerville Hearing Aid Center has a full range of quality products for most budgets.

My wife is also another satisfied customer now!”

– Daniel Moore

daniel m 5 star review

“Customer service orientated, especially to veterans. Janet has been very helpful in assisting my 91-year-old uncle to keep his hearing aids clean and maintained where other companies charge for this service. This has been a big help to us and is very much appreciated. She also made arrangements for his damaged hearing aide to be repaired when I thought was non-repairable, a much cheaper option than having to buy a new one. Thank you, Janet!”

– Laurie Edwards

laurie e 5 star review

“We have used Placerville Hearing Aid Center for many years. They have always gone above and beyond “normal” service to make sure we are fitted correctly, the units are working and clean and that we get good value for our money. The owner, Bill is a very caring and charming man who knows his stuff when it comes to those of us older folks with hearing challenges. His very wonderful assistant, Janet is awesome…always making sure we get what we came for and have some fun while we’re doing it. And don’t miss out on the wonderful wall of veterans…Janet makes sure every vet they assist is on that wall getting the honor they deserve. Way to go!!! We highly recommend PHAC for your hearing needs.”

– Arleen Huffman

arleen h 5 star review

“Very happy with the service I received.”

 – Warren Harrell

warren h 5 star review

“Love the folks at Placerville hearing center, I love that they are veteran-friendly. They also go the extra mile for customers. Great customer service.”

– Wendy Davis

wendy d 5 star review

“It is a life-changing experience to be able to hear again. I didn’t realize how much my hearing was affected by using power tools though out my career. Thank you for your outstanding service Jacob and Bill!!!”

– Cristi Brouhard

cristi b 5 star review

“Unbelievable Guy! great service and super knowledgeable, latest technology and info. Can’t wait for follow up :)”

– Bruce Champion

bruce c 5 star review

“This office is very friendly and professional. The moment you walk in the office, Molly and Clara are always genuinely warm and caring about your needs. Bill Forrest, the new owner is very caring and professional, bringing new technology to my attention. He tested my hearing, verification fitting with live speech mapping. It was very interesting to see my hearing pattern on the same screen with three different tests.

One graph was my normal hearing pattern without aids. The second graph was my hearing loss. And the third graph was where I hear when I’m wearing my aids. It was great! Mr. Bill Forrest also gave me a complimentary pack of batteries for my hearing aid! You can’t get much better than that.”

– 58naidni

5 star review

“He explains what medically is going on in an informative manner and suggests options that are best for the patient and not necessarily his bottom line.”

– Dev Nair

nev n 5 star review

“Jolee L**** is very knowledgeable, takes the time to listen to what you are experiencing with your hearing loss & is dedicated to making sure she did everything she could for you.”

– Bonnie N.

bonnie n 5 star review

“The third pair came out perfect! I’ve always asked and was told they didn’t have a way to show me what I can actually hear. Thanks, Bill!”

– Leroy Zine

leroy z 5 star review

“Sandy is the best, in addition to selling hearing aids, she helps maintain them. She really wants you to hear better.”

– Sarah Robinson

sarah r 5 star review

“Whether you, a loved one or colleague has “hearing loss or need reprogramming of your current hearing aids, go to Bill Forrest, BC-HIS.”

– Mike S.

mike s 5 star review

“Bill was so kind, considerate, patient and non-judgemental that I felt comfortable letting him test my hearing and entertain that idea of wearing hearing aids.”

– Samantha Gottuso

samantha g 5 star review

“Bill was so very kind and friendly with me and my Dad. I could not have been more impressed with his skills and personality.”

– Dena Marie Kirkland

dena k 5 star review

As one of the premier hearing centers in Folsom & Placerville, CA our Audiologist, Hearing Instrument Specialists, and team at Cognitive Hearing Centers also provide 5-star-rated hearing care to patients from Orangevale, El Dorado Hills, Fair Oaks, Pollock Pines & Diamond Springs, CA and Surrounding Areas.